Crystal Stairs
  • 20-Jul-2017 to 18-Sep-2017 (PST)
  • Human Resources
  • CA, USA
  • Full Time

What We're Looking For:

We are seeking a Benefits Specialist to oversee all aspects of benefits enrollment and benefits information dissemination. The Benefits Specialist troubleshoots benefit problems or complaints, proactively investigate problems or errors, and documents circumstances to see through to appropriate resolution. This position sets up and maintains benefits information in the HRIS and support the HRIS processes to ensure timely reporting and accuracy of data. The ideal candidate will also have the following responsibilities: 


  • Oversee benefit enrollment, including following up with employees, collecting paperwork, and processing enrollment forms to meet deadlines.
  • Lead benefits section of New Hire Orientation
  • Reconcile monthly medical and dental billing to meet monthly deadline.
  • Disseminate benefits information and answer benefits questions completely and accurately.
  • Trouble shoot benefit problems or complaints; proactively investigate problems or errors, document circumstances and see through to appropriate resolution.
  • Coordinate annual Open Enrollment meeting for all staff.
  • Track COBRA coverage, send all necessary paperwork, including COBRA Notification letters and Qualifying Event forms.
  • Track leaves of absences and process all related paperwork.
  • Oversee Worker's Compensation claims and respond to carrier when additional paperwork is required.
  • Develop and maintain an HR benefit and profile database with ultimate outcome of invisible paycheck information
  • Input and maintain benefits information in the HRIS, and generate reports and queries.
  • Investigate other benefit options as needed.
  • Update and maintain personnel documents/forms.
  • Other duties as assigned.



Strong knowledge of benefits administration, as well as employment and labor laws. Strong computer skills, including MS Office and database skills. HRIS experience required.



Excellent oral, written, interpersonal, and customer service skills required, with the ability to deal with tact and diplomacy with all levels of the organization. Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines.   Must be able to interact with diverse individuals, groups, and levels of the organization. Requires considerable accuracy and ability to produce under tight deadlines.




Requires the exercise of independent judgment and discretion in analyzing situations and in the determination of actions to be taken. Requires high degree of confidentiality and discretion. Must exercise sound judgment in determining which matters require immediate attention.



Working with minimal supervision, the employee plans organizes and prioritizes work. Determines priorities based on workload.




Bachelor's degree in Human Resource or related field. Relevant work experience may be substituted for college level education.



Minimum 2 years experience processing benefits paperwork, in a human resources environment.


For more information about Crystal Stairs, please visit our website at:


Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identification, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Crystal Stairs
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