Crystal Stairs
  • 01-Aug-2017 to 02-Oct-2017 (PST)
  • Early Head Start
  • Los Angeles, CA, USA
  • Hourly
  • Full Time

Early Head Start Payment Specialist

Location: South Los Angeles and Compton Area

 The following job summary is for descriptive purposes only. Actual job descriptions and job title is subject to change

What We're Looking For:

We are seeking a Payment Specialist under the direction of the Early Head Start Manager, who will be responsible for reviewing, processing and printing provider payments, and resolving any concerns related to payments. The Payment Specialist will have the following responsibilities:  

  1. Oversee processing and printing of provider payments exported from the EHS CCP databases.
  2. Assist with issuing provider payment using the EHS CCP payment system
  3. Meet goals and performance standards as assigned.
  4. Handle all communications from providers regarding payment questions and problems. Complete research necessary to define and resolve problems; coordinate resolution with Child Development Specialists; provide all necessary follow-up and response; update the EHS CCP Payments database as needed
  5. Enter data into the EHS CCP Payments database.
  6. Analyze and solve problems with provider records.
  7. Process payment adjustments.
  8. Maintain a database of communications received, nature of problem, and resolution.
  9. Analyze and process provider reimbursements related to their agreements to assure provider payments are paid accurately and timely in accordance with MOU agreements, regulations and agency policies and procedures.
  10. Provide technical guidance to administration in the adjudication of problem
  11. Contact specialist or providers to reconcile and obtain information for incomplete timesheets and/or invoices and obtain other information required for payment processing.
  12. Assist in maintaining check register and/or direct deposit reports and other reports generated.
  13. Assist with training as needed.
  14. Assist with quality control procedures.
  15. Review and process applications for direct deposit from EHS CCP providers.
  16. Review stop payment requests submitted by EHS ERSEA department and forward for payment processing.
  17. Send collection letters to providers for overpayments.
  18. Complete research necessary to define and resolve problems related to provider payments.
  19. Process requests from legal, liaison, and fraud units for copies of cancelled checks and payment histories.
  20. Perform other duties as assigned.


  • High School graduate or equivalent G.E.D. is required; some college preferred.
  • Minimum 2 years experience required. Some accounting background in Accounts Payable, Accounts Receivable and General Ledger; experience in a government funded non-profit environment a plus.
  • Should have strong knowledge of financial accounting and banking principles; knowledge in preparing financial statements and various statistical reports
  • Strong computer skills with proficiency in computerized accounting system and Excel reports required; non-profit accounting experience a plus.
  • Requires considerable accuracy and attention to details; strong multi-tasking and organization skills; must be analytical and have the ability to identify variances; able to prepare a variety of analytical reports; able to meet tight deadlines and juggle priorities.

Special Requirements

  • Must meet State health requirements to include passing a physical examination as condition of employment, Live Scan, and immunizations clearance.

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

 For more information about Crystal Stairs, please visit our website at:

 All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.

Crystal Stairs
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