Crystal Stairs
  • 20-Mar-2018 to 19-May-2018 (PST)
  • Operations
  • Los Angeles, CA, USA
  • Hourly
  • Full Time

Operations and Compliance  - Admin Support Clerk

 The following job summary is for descriptive purposes only. Actual job descriptions and job title is subject to change


What We're Looking For:

We are seeking an Admin Support Clerk who is responsible for the development and tracking of the information within the designated service area. This position will assist the program administrators in inputting data, generating accurate timely program reports and tracking of program services. He or she is responsible for supporting the designated manager in the overall implementation of program administrators in the overall implementation of program services. The Admin Support Clerk will have the following responsibilities:  


  • Performs general clerical duties such as filing, word processing, and copying, assembling and disseminating materials.
  • Assists the Head Start Director, Assistant Director, managers, and supervisors in developing systems to compile, enter and maintain data to generate reports for projects and tracking purposes.
  • Provides agendas and take minutes for primary team meetings as assigned.
  • Prepares, assembles and distributes materials for trainings and special projects.
  • Responsible for purchasing items for trainings, meetings and/or other special projects as needed.
  • Provides a positive communication link between Head Start, parents and community.
  • Monitors and responds to calls, emails and walk-in inquiries for program participation.
  • Assists in maintaining/updating family files and family file system.
  • Attends trainings and meetings as required.
  • Assists program staff with obtaining translation as needed.
  • Assists as needed with audits, reviews, annual self-assessments, and parent surveys.
  • Provides back-up food service and set-up/clean-up as needed.
  • Able to consistently meet attendance requirements.
  • Able to work harmoniously and productively with others.
  • Able to accept and implement constructive criticism.
  • Able to maintain professional demeanor in difficult situations.
  • Other duties as assigned.



  • High school diploma or equivalent GED. AA or BA degree preferred.
  • Three (3) years office/clerical experience with increasing responsibility.
  • Two (2) years experience, demonstrated competency and working knowledge in computer office component software, such as MS Word, MS Excel or similar applications required, with database and/or graphics/page layout and design experience desired. Good typing and computer skills required.
  • Knowledge of Child Care Licensing Regulations and Head Start Performance Standards and best practices related to education and early childhood development, staffing and program options as well as services to children with disabilities.
  • Knowledge of best administrative practices and time-saving techniques.
  • Ability to communicate, both oral and written, to individuals with diverse backgrounds
  • Ability to speak, read and write English well enough to understand and be understood by others; bilingual skills are preferred but not required
  • Ability to exercise professional judgment in evaluating before making decisions
  • Must be able to maintain a professional demeanor in difficult satiations
  • Ability to work as a team member with other staff and parents
  • Ability to speak before groups of individuals
  • Ability to accept, reflect and act upon feedback.
  • Must facilitate and model respectful, professional communication and teamwork, demonstrating a positive attitude.
  • Ability to relate to diverse groups of people including low-income families.
  • Ability to develop warm, open relationship with children, parents and staff.
  • Ability to promote Head Start to children, families, co-workers and community.
  • Ability to work as a team member with other staff and parents.
  • Ability to understand and implement Head Start Performance Standards, Child Care Licensing Regulations and agency policy and procedures
  • Ability to identify, develop and nurture relations with other community partners and negotiate agreements when applies
  • Ability to promote and teach family-strengths/family-centered practice
  • Must have computer skills, specifically word processing and data base applications


Special Requirements

  • Must possess a valid California Driver License, must have use of a motor vehicle and provide evidence of automobile liability insurance.
  • Must meet State health requirements to include passing a physical examination as condition of employment, Live Scan, and TB clearance.
  • Mandatory CPR and Basic First Aid certificate, which employee is responsible to maintain for the duration of employment with Head Start



Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual

orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.


For more information about Crystal Stairs, please visit our website at:


All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.

Crystal Stairs
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