Crystal Stairs
  • 10-Apr-2018 to 09-Jun-2018 (PST)
  • Headstart
  • Los Angeles, CA, USA
  • Full Time

Early Head Start - Comprehensive Services Coordinator

 The following job summary is for descriptive purposes only. Actual job descriptions and job title is subject to change

What We're Looking For:

We are seeking a Comprehensive Services Coordinator who is responsible for providing leadership and technical expertise to the Early Head Start Program in the area ERSEA, Family Services, Parent Involvement, and Governance. The position is one of direct involvement with other program staff in overall program planning for concerted program efforts.  Coordinator has further responsibility for coordinating services for Enrollment, Recruitment, Selection, Eligibility, and Attendance and Family Partnership Agreements to ensure the social well being of program participants. The Coordinators' objective is to ensure Early Head Start participants have access to a social services program and ongoing participate in State Funded programs. 


The Coordinator ensures that Child Development Specialists have established trusting relationships and are working closely with families to implement the Family Partnership Agreement Process. Coordinator is responsible for the ongoing tracking of all ERSEA requirements and social services. Coordinator is a primary member of the multi-disciplinary team to address participants' using a case management approach. Knowledgeable of local community organizations, Coordinator will ensure families are linked with available resources to promote family health and wellness.


Coordinator monitors the case management approach used by the Child Development Specialists and provides information on resources, program options, and parent support to ensure access to services in the community. Responsible for the coordination of documentation in the child file and is responsible for recruitment and state eligibility for program option Coordinator is knowledgeable of community resources and links families through referrals with services that meet their unique circumstances.  Ensures Child Development Specialist has provided follows-up regularly to ensure the referrals and resources met the expectations and needs of the family. Ensure that Child Development Specialist has establishes trusting relationships with the families to support family goal setting that leads to a family partnership agreement set by the individualized priorities of the family.The most qualified candidate will have the following responsibilities:


  1. Responsible for Eligibility, Selections, Recruitment, Enrollment and Attendance of families in the Early Head Start Program.
  2. Responsible for the Family Partnership Process within the Early Head Start program.
  3. Responsible for the Parent Involvement, Male Involvement activities and Literacy activities for the Early Head Start Program.
  4. Responsible for the Governance portion of the EHS program ensuring participation on Head Start PC and Board.
  5. Works with the Child Development Specialist to plan and implement a comprehensive socials services program that meets the Head Start definition of family services.
  6. Provides monitoring and technical assistance to Child Development Specialist and child care partners in the delivery of a quality Early Head Start program.
  7. Responsible for the Child's comprehensive file.
  8. Develops workshops and guides staff to enhance the role of the parent as the primary educator of the child and promote and support that philosophy
  9. Provides leadership and support to teaching staff in implementing research based teaching strategies in early literacy. Enhance Head Start's capacity to deliver a quality early literacy program to all enrolled children.
  10. Implements an outreach and recruitment process which systematically ensures enrollment of eligible children, including those with disabilities.
  11. Engages each family in a goal setting process leading to a family partnership agreement and provides for collaborative planning.
  12. Collects and disseminates information and materials regarding local services available to families.
  13. Collects data on families for enrollment and reporting purposes and enters in electronic record-keeping system, including case notes for services and follow-up.
  14. Develops individualized, flexible, accessible and responsive choices to each family's unique needs.
  15. Establishes and maintains direct communication channels between the family, site supervisor, coordinators, managers, and all members of the Early Head Start team.
  16. Participates on the multi-disciplinary team for case management approach to holistic service provisions.
  17. Maintains confidentiality and trusting relationships that are culturally responsive.
  18. Other duties as assigned.


  • Have an AA Degree in Social Services or related field with coursework or have equivalent experience working in a program providing equivalent services. Bilingual Spanish preferred.
  • Three (3) years of experience in social and family support services or related field. Knowledge of community resources for low­ income families. Experience working in culturally diverse communities.
  • Knowledge of Head Start and Early Head Start Performance Standards
  • Knowledge of administrative basics.
  • Knowledge of adult learning principles and leadership's competencies.
  • Ability to communicate, both oral and written, to individuals with diverse backgrounds
  • Ability to speak, read and write English well enough to understand and be understood by others; bilingual skills are helpful
  • Ability to speak before groups of individuals
  • Ability to accept, reflect and act upon feedback.
  • Must facilitate and model respectful, professional communication and teamwork, demonstrating a positive attitude.
  • Ability to relate to diverse groups of people including low-income families.
  • Ability to develop warm, open relationship with children, parents and staff.
  • Ability to promote Head Start to children, families, co-workers and community.
  • Ability to work as a team member with other staff and parents.
  • Ability to coordinate projects, work independently and follow through with project completion.
  • Knowledge of State Funded Programs
  • Knowledge of general business practices such as supervisory practices, administrative basics, general financials, and risk management.
  • Knowledge of local resources, services, and networks

Special Requirements:

    • Must possess a valid California driver's license, have use of a motor vehicle and provide evidence of automobile liability insurance.
    • Must meet State health requirements including passing a physical examination as a condition of employment, and must provide verification of a TB clearance at the time of employment.
    • Mandatory CPR and Basic First Aid certificate, which employee is responsible to maintain for the duration of their employment with Head Start.
    • Fingerprints must be on file with the Justice Department. Official transcripts of educational attainment are required before interview is granted.
    • This position is identified as a mandated reporter.


Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. 

All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.


Crystal Stairs
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