Crystal Stairs
  • 21-Sep-2018 to 31-Jan-2019 (PST)
  • Programs
  • Los Angeles, CA, USA
  • Full Time

What We're Looking For:

We are seeking a Parent Support Coordinator who will take the lead in the development and implementation of an integrative and holistic system of supportive services and activities for families serviced by Crystal Stairs. Under the direct supervision of the R&R Manager, the Coordinator will serve as a liaison between Crystal Stairs and parents receiving services across agency programs. The ideal candidate will have the following responsibilities:

  • Work with the R&R Program Manager in the development, coordination and implementation of parent supportive services across agency programs.
  • Plan and implement strategies that are in line with agency mission and strategic plan;
  • Work in collaboration with designated agency staff to maintain current and relevant resources and information for families on agency website and other appropriate media
  • Promote parent knowledge and awareness of quality indicators and access to child care, school-readiness, health, and related services that strengthen family wellbeing;
  • Work with R&R Program Manager to ensure contract and budget compliance, and reporting requirements are met.
  • Represent agency at meetings of professional organizations and community partners to inform, promote, and leverage services for families
  • Keep abreast of current trends within the field of human services, family supportive services, early care and education and related fields as well as the legislative issues and regulatory changes affecting families.
  • Perform other related duties as assigned by the R&R Program Manager and/or Senior Management.



Must have experience planning, implementing, and coordinating projects; Knowledge of Crystal Stairs' service area; Must have experience working effectively with parents from diverse ethnic, economic and community groups; Must have knowledge and ability to effectively communicate with adults in various settings and with varying learning styles; must have the ability to understand and communicate demographics, child care services, and related data and research.


Must have excellent written and verbal communication, presentation and customer relations skills. Requires strong problem-solving, organizational and follow-up skills, and be self-motivated. Must be flexible and able to manage multiple jobs simultaneously and meet deadlines. Must have ability to implement and assess program objectives and outcomes. Must relate effectively with diverse groups and have cultural sensitivity. Strong expertise of PC software programs for word processing, spreadsheets and graphics.  


Requires the exercise of independent discretion and judgment in analyzing facts and circumstances and in determining course of action for specific situations. Involves broad knowledge and application of social and human services, early childhood education and adult learning strategies and practices, and the child care delivery system.


Working in the field and with minimal supervision, the employee independently plans, organizes and prioritizes work following established procedures and guidelines. Ability to work flexible days as work will include evenings and weekends.


Individual performance can have considerable impact on the agency's overall ability to implement programs that would result in continuous funds for specific grants and projects. Regular contact with external agencies.  


Minimum Bachelor's degree in Early Childhood Education, Social Work, Special Education or related fields (i.e. Psychology, Human Development) from an accredited university. Relevant work experience in the above areas may be substituted for college level education.


Minimum of two to three years related experience in human services, early childhood education, child development or related fields. Experience planning, implementing, and coordinating major projects and activities.


Must possess a valid California driver's license, have use of a motor vehicle and provide evidence of automobile liability insurance. This position is required to commute approximately 40-50% of the time.


While performing the duties of this job, the employee is regularly required to sit; talk or hear; use hands to finger, handle or feel; reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus between source documents and the computer monitor. The employee works in a normal office environment where the noise level is usually moderate.

Crystal Stairs
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